IT support for homes and businesses

IT support, computer repair, networks and cybersecurity in Bucharest–Ilfov

We coordinate practical IT support for computers, laptops, home users and companies: diagnostics, repairs, Windows or Linux setup, hardware upgrades, data recovery, Wi-Fi and wired networks, servers, cloud administration, backups and authorised cybersecurity work.

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Describe the issue without sending passwords, access codes or sensitive files.

Home and business IT support
On-site, workshop or remote options
Clear scope before work begins
Licensed software and authorised access only

Modern IT repair workspace with laptop components and diagnostic tools

One point of contact for everyday IT problems and business infrastructure

A slow computer, unstable Wi-Fi, a failed drive or an account migration can interrupt work and create unnecessary risk. We first clarify the device, operating system, urgency, location and available backups, then coordinate the appropriate specialist and working method.

Support may be delivered at the customer’s location, in a workshop or remotely where the issue can be handled safely. Before remote access, the customer must approve the session and remain informed about the actions performed.

Notice: We do not request passwords, multi-factor authentication codes, private keys or recovery codes through the public form. Software licences, cloud subscriptions and third-party services are quoted separately.

IT technician working inside a desktop computer case

Computer and laptop repair

We coordinate diagnosis and repair for desktop computers, laptops and workstations used at home or in business environments.

Computer and laptop repair

Diagnosis of startup failures, overheating, instability, storage problems, ports, power, displays, keyboards and other hardware or operating-system issues.

Windows and Linux installation

Clean installation, initial configuration, updates, drivers, user accounts and basic security settings using legitimate software and licences.

Cleaning and preventive maintenance

Internal dust removal, cooling checks, thermal maintenance where appropriate, cable inspection and basic performance review.

Hardware upgrades

RAM, storage, compatible components and performance improvements selected after checking the device model, power, cooling and workload.

Malware removal

Assessment, isolation, malware removal, system updates and security recommendations. Complete eradication or recovery cannot be guaranteed before diagnosis.

Home IT assistance

On-site support for computers, printers, Wi-Fi, accounts, applications and practical technology problems that can be handled safely at the customer’s location.

What to prepare

device type and model
operating system
a short description of the symptoms
when the problem started
whether data is backed up
any recent hardware or software change
power adapter and relevant accessories

Computer maintenance desk with diagnostic tools and components

Data recovery, backup and migration

When storage fails or files are deleted, continued use may overwrite recoverable data. Stop unnecessary activity and request an assessment as early as possible.

preliminary storage diagnosis
logical recovery from accessible media
coordination with a specialist laboratory when physical recovery is required
migration to a new computer or drive
user-profile and document transfer
backup planning
local, NAS and cloud backup coordination
restore testing and recovery procedures

Limitation: Data recovery is never guaranteed. The result depends on the type of failure, encryption, previous use, physical damage and whether data has been overwritten. No storage device should be opened outside an appropriate specialist environment.

Secure workspace for backup, data migration and local storage planning

Wi-Fi, wired networks, racks and local storage

We design, install and troubleshoot networks for apartments, houses, offices, clinics, shops and other workspaces, based on coverage, bandwidth, walls, interference, security and the number of connected devices.

Wi-Fi assessment and router or access-point configuration
guest networks and separate business networks
wired Ethernet for homes and offices
structured cabling
patch panels, switches and rack organisation
network documentation and labelling
NAS and local storage
shared folders and access permissions
VPN configuration for legitimate remote access
troubleshooting slow or unstable connections

Notice: Internet speed and wireless coverage depend on the provider, building, interference, equipment and placement. We do not promise a specific speed without measurement.

Network maintenance inside a clean server rack

IT support for companies

Companies may need a predictable process for users, devices, accounts, updates, backups and incidents. We can coordinate one-off work or recurring support for small and medium-sized organisations.

workstation onboarding and offboarding
user and device inventory
operating-system and application updates
remote and on-site support
shared resources and permissions
printer and network troubleshooting
server and service monitoring
backup verification
documentation
supplier coordination
priority and recurring support arrangements

Server administration

Server work may include operating-system maintenance, service checks, access management, updates, backup coordination, logs and capacity monitoring. The final scope depends on the platform, hosting model and existing documentation.

Organised server rack for network and infrastructure support

Microsoft 365 and Google Workspace administration

We can assist with initial setup, domain verification, DNS coordination, users, groups, licences, shared mailboxes or resources, migration planning, basic security configuration and administrative documentation.

Microsoft 365

tenant and domain setup
user creation and licence assignment
mail and collaboration configuration
shared mailboxes, groups and permissions
migration planning
multi-factor authentication and security settings
administrative role review

Google Workspace

domain verification and DNS coordination
users, groups and organisational structure
Gmail, Drive, Calendar and shared resources
service access and basic security settings
migration planning
administrative documentation

Limitation: The customer purchases and owns subscriptions and domains. Changes to DNS, mail routing and identity systems can cause service interruption if performed without a controlled plan.

Cybersecurity, authorised audits and incident response

Security work is available only for systems owned by the customer or covered by explicit written authorisation. The scope, targets, testing window, contacts and permitted actions must be agreed before work begins.

baseline security review
account and access review
update and patch review
backup and recovery review
endpoint and email protection configuration
vulnerability assessment within an authorised scope
VPN and remote-access review
logging and monitoring recommendations
incident triage and containment coordination
recovery planning and post-incident actions

Important: We do not provide unauthorised access, password cracking, account takeover, surveillance, evasion or testing against third-party systems. Incident response does not guarantee full recovery, attribution or the absence of hidden persistence.

Cybersecurity workspace with secure digital monitoring screens

Custom software development

For companies that need a tailored internal tool, integration, automation or application, we can coordinate discovery, specification, design, development, testing, deployment and maintenance.

internal web applications
workflow and document automation
dashboards and reporting
integrations between authorised systems
customer or supplier portals
data import and export tools
small business applications
maintenance and improvements to existing code

Boundary: Software development does not include SEO by default. Search optimisation, content strategy and ranking work are contracted separately through the dedicated SEO service.

SEO services

Technical workstation for software support and application testing

How the service works

We clarify the request

Device, system, symptoms, location, urgency, business impact and available backups.

We define the safest route

Remote support, on-site visit, workshop diagnosis or specialist escalation.

We confirm scope and costs

Work begins only after the customer understands the proposed steps and separate third-party costs.

We perform and document

The specialist completes the agreed work and records relevant settings, changes or recommendations.

We verify and close

We test the outcome with the customer and identify any follow-up, backup or monitoring needs.

What we do not guarantee

recovery of all data
repair before diagnosis
availability of every component
a fixed incident-recovery time
uninterrupted services during complex migrations
complete removal of every threat without sufficient access and evidence
compatibility of unsupported hardware or software
results from unlicensed or end-of-life products

Estimates depend on the device, damage, documentation, access, licences, suppliers and third-party platforms.

Related services

Frequently asked questions

Do you provide IT support at home?

Yes, where the issue can be handled safely on site. Some repairs or data-recovery work require workshop or laboratory conditions.

Can you install Windows or Linux?

Yes. We can coordinate a clean installation, drivers, updates and basic configuration using legitimate software and licences.

Can you recover deleted files or a failed drive?

We can assess the device and coordinate logical or specialist recovery. Recovery is not guaranteed and unnecessary use should stop as soon as possible.

Can you improve weak Wi-Fi?

Yes. We can assess coverage, interference, equipment and placement, then recommend configuration, access points or cabling.

Do you support businesses on a recurring basis?

Yes. One-off and recurring arrangements may cover users, devices, networks, updates, backups, cloud administration and incidents.

Can you manage Microsoft 365 or Google Workspace?

Yes, with authorised administrative access and an agreed scope. Licences and subscriptions remain the customer’s responsibility.

Do you perform security audits?

Only with written authorisation and a defined scope for systems the customer owns or is permitted to test.

Can you remove any virus remotely?

Some cases can be handled remotely, while others require isolation or workshop work. Complete eradication cannot be promised before assessment.

Do you offer custom software?

Yes. We can coordinate requirements, development, testing and maintenance for suitable projects.

Is SEO included in software development?

No. SEO is a separate service with its own scope, page and agreement.

Need help with a computer, network, cloud account or IT incident?

Tell us what is affected, where the equipment is located and how urgent the issue is. We will clarify the safest next step and the type of specialist required.

Request an IT assessment Call now

Do not send passwords, authentication codes, private keys or sensitive documents through the public form.

Prestări Servicii coordinates technical and administrative support through suitable specialists and providers. It is not the manufacturer, software publisher, internet provider, cloud provider, data-recovery laboratory or cybersecurity authority. Results depend on the equipment, damage, access, licences, backups, documentation and third-party platforms. Security testing is performed only with written authorisation and an agreed scope. Data recovery, malware removal, uninterrupted migrations and incident recovery cannot be guaranteed.