What home healthcare services can I request?
Requests may include home nursing, administration of prescribed treatments, dressings and wound care, post-operative support, sample collection, physiotherapy, rehabilitation and palliative care. Suitability and exact scope are confirmed by the authorised provider.
Does Prestari Servicii provide medical care directly?
No. Prestari Servicii receives and clarifies the request and connects the client with independent professionals or providers. It is not a clinic, laboratory, ambulance service or medical practice.
Are medical and psychological requests sent only to authorised professionals?
Yes. Where a profession or service is regulated, the request must be directed to a professional or provider who declares and can document the required qualification, registration, authorisation and right to practise.
Can a nurse administer injections or infusions at home?
The request may be reviewed when there is a valid prescription or medical instruction and the procedure falls within the professional's competence. The nurse or provider decides whether it can be performed safely at home.
Can you arrange blood sample collection at home?
A request can be directed to a laboratory or authorised provider according to the tests, preparation requirements, address and collection schedule. Test availability and laboratory conditions must be confirmed directly.
What is the difference between therapeutic and relaxation massage?
Therapeutic massage belongs to a recovery or physiotherapy route and is performed by a suitably qualified professional. Relaxation massage is a non-medical wellness service and is not presented as treatment for an injury or condition.
Can you organise assisted or unassisted medical transport?
Yes, both types of request may be reviewed. Provide mobility, transfer, wheelchair or stretcher needs, departure, destination and appointment time. Emergency situations must be directed to 112.
Are psychology and psychotherapy sessions available online?
Online sessions may be possible when the professional considers the format appropriate and confidentiality and technical conditions can be maintained. The professional confirms the suitable service and format.
Can wellness and beauty services be arranged at home?
Yes. Requests may include a personal trainer, yoga or Pilates, relaxation massage, home spa, manicure, pedicure, hairdressing, barbering, professional makeup and non-medical beauty treatments.
Are requests handled during the night or at weekends?
A request can be submitted at any time, but the actual service schedule depends on the provider, location and type of service. Availability is not guaranteed until a provider confirms it.
How is the cost established?
The provider establishes the cost according to the service, procedure, duration, frequency, travel, equipment, consumables and other practical conditions. It must be confirmed directly before the service starts.
What should I do in a medical emergency?
Call 112 immediately for severe symptoms, major trauma, breathing difficulty, loss of consciousness, serious bleeding or another possible threat to life or health. Do not wait for a normal service request.